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April 7, 2025, Issue #303

Editor’s note

This weekly newsletter is brought to you by the BigRio and Damo research and insights team.

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📢Upcoming Webinar! 

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Agentic AI in Healthcare and Pharma

When: Wednesday, April 23, 2025 · 11:00 AM – 12:30 EST
Where: Online (Zoom)

Join us for an insightful webinar on “Agentic AI in Healthcare and Pharma,” where we will explore how autonomous artificial intelligence is revolutionizing patient care, diagnostics, and operational efficiency in the medical field. Agentic AI refers to AI systems capable of independent decision-making and learning, enabling them to perform tasks without human intervention.

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👉 Also explore our customized in-person workshops here.

Digital Health in the News

University Hospitals to bring hybrid virtual care model to Eds

After early success with its hybrid virtual nursing model, Cleveland-based University Hospitals is expanding the program to two emergency departments and an entire hospital. Becker’s Health IT

How health system CEOs, CFOs are thinking about AI

Artificial intelligence has become essential for hospitals and health systems of every size across the U.S., with many top CEOs and CFOs embracing the opportunities and challenges it brings. Becker’s Health IT

AI Enhances Scoliosis Monitoring for Pediatric Patients

Cedars-Sinai Spine is launching a new pilot program for pediatric patients that uses artificial intelligence (AI) for radiation-free, at-home scoliosis monitoring and brace compliance tracking. HIT Leaders News

The generative AI that big medtech players are working on for hospitals

Medtech companies including GE HealthCare, Siemens Healthineers and Philips are developing generative artificial intelligence technology designed to help providers overcome challenges like data overload and operational inefficiency. Modern Healthcare

This Week in The Big Unlock Podcast

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Healthcare is in a perfect storm: Technology is the only way to close the supply-demand gap

In this episode, Dwight Raum, EVP and Chief Digital Information Officer at Rochester Regional Health discusses his role at Rochester, organization’s digital landscape, generative AI initiatives, and efforts to optimize care delivery safely and efficiently.

👉Listen now   

👉The Big Unlock Podcast Archives 

Insights and Research

Healthcare leaders’ top AI investment priorities

AI-driven documentation remains a top priority for healthcare organizations aiming to reduce administrative burdens and allow clinicians to focus more on patient care. Becker’s Health IT

AI chatbots boost patient engagement and reduce clinician workload, study shows

"On average, only half of patients with chronic disease adhere to their care plans and medications as instructed," says one doctor. "Patients expect on-demand support, and that is not how most health systems operate today." Healthcare IT News

Featured Offering for The Month

CRM Consulting

Engage, Acquire, and Retain

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Connecting CRM with a health system’s System of Records offers a 360-degree view of the patient to coordinate appropriate care while empowering front-line support teams to interact with and provide an optimal patient experience. Here's how we helped a large, leading health system, Sentara, transform its contact centers. 

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👉CRM Consulting Package

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Damo Thought Leadership and Media Mentions

NEW! Bridging Technology and Patient Care: Northwell Health’s Digital Transformation Journey

Sophy Lu, Digital Integration and Business Relations at Northwell Health, shares key insights on the strategic choices that have shaped their digital evolution, the importance of digital relationship management, and how the health system is leveraging AI, including generative AI, to enhance patient care. Damo blog 

NEW! White paper: The Silent Barrier to AI in Healthcare is Data Infrastructure: A BigRio Perspective

It outlines a blueprint for healthcare CxOs to design, fund, and govern an AI-ready data architecture, one that delivers not only compliance, but also clinical and financial ROI. BigRio White Paper

White paper: Unlocking the Potential of Data Integration in Digital Health

This white paper explores the critical concepts, standards, and technologies shaping healthcare data integration. BigRio White Paper

Transforming Patient Experience: Standardizing and Optimizing Contact Centers at a Large Health System

Sentara Health, a leading not-for-profit healthcare system, faced challenges with fragmented patient experiences across 13 contact centers. Partnering with Damo, Sentara centralized scheduling through the Clinical Access Center and unified contact centers under a comprehensive strategy. The collaboration improved cross-functional collaboration, standardized operations, and enhanced patient care, establishing a seamless, high-quality experience. Damo Case Study

Books Corner

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Other Stuff We’re Reading

Duke University Health System CEO: 7 lessons learned from a complex transformation

Change management is both the art and science of preparing, supporting and equipping individuals, teams and an organization to adopt and adapt to new beginnings. Becker’s Health IT

Healthcare AI has unclear financial impact: McKinsey

Healthcare organizations adopting AI tools say they're getting a positive return on their investment but most do not yet have the data to support that belief. Modern Healthcare 

Digital Health Funding and M&A

Morgan Health joins $20M series A for ICHRA company Venteur

Venteur, a startup that administers individual coverage health reimbursement arrangements, or ICHRAs, has banked a $20 million funding round to continue building its reach. FIERCE Health

Isomorphic Labs secures $600M in funding for AI drug design

The company will use the funds for AI research and to advance its programs in clinical development. mobihealthnews

Jobs Corner

Senior Business Development Manager – Software/Cloud/AI Consulting

The candidate must have experience working in a Software-as-a-Service (SaaS) model and within a B2B environment, with a strong focus on lead generation and utilizing tools like Sales Navigator, ZoomInfo, and CRM platforms like HubSpot. 

Technical Lead-Knowledge Informatics

Looking for a highly skilled data/software engineer with expertise in genetic knowledge management, data engineering, and software development. 

To advertise your job post here for free, please email it to us at info@bigr.io

Do you have a question? If you want to speak with our expert healthcare consultants, please don't hesitate to contact us here. 

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