When: Wednesday, April 09, 2025 · 11:00 AM – 12:00 Noon Where: Online (Zoom)
This webinar offers a sneak peek into how Sentara Health (an integrated, not-for-profit healthcare delivery system) unified its appointment scheduling and hospital communications contact centers into a Clinical Access Center and made it a Center of Excellence for further consolidation. This session will offer valuable insights for healthcare leaders and IT professionals looking to optimize patient experience while driving operational efficiencies.
Software companies like Epic and Oracle say they’re weaving AI into clinicians’ workflows to meet client demand, keep up with competitors and improve the productivity of a swamped healthcare system. Healthcare DIVE
Google Cloud's Vertex AI Search for Healthcare tool is designed to make it faster for healthcare professionals and other employees to find critical information within health records and medical documents. Healthcare IT News
In this episode, Dr. Mark Weisman, Chief Information Officer and Chief Medical Information Officer at TidalHealth, shares how to transform dirty data into clean data, the role of data governance, patient care technologies, and key digital initiatives.
Vendors say their AI scribes and assistants will save doctors time. But the need for careful oversight and hospitals’ financial incentives could complicate things. Healthcare DIVE
Featured Offering for The Month
CRM Consulting
Engage, Acquire, and Retain
Connecting CRM with a health system’s System of Records offers a 360-degree view of the patient to coordinate appropriate care while empowering front-line support teams to interact with and provide an optimal patient experience. Here's how we helped a large, leading health system, Sentara, transform its contact centers.
Human X: Join The Big Unlock Podcast to explore transformative trends shaping the future of healthcare. Connect with Ritu M. Uberoy, Co-host, on LinkedIn to meet at Human X.
Dr. Mark Weisman discusses the challenges of transforming dirty, unstructured data into clean, actionable insights, the role of data governance in maintaining quality, and the latest patient care technologies shaping the industry. Damo Blog
Sentara Health, a leading not-for-profit healthcare system, faced challenges with fragmented patient experiences across 13 contact centers. Partnering with Damo, Sentara centralized scheduling through the Clinical Access Center and unified contact centers under a comprehensive strategy. The collaboration improved cross-functional collaboration, standardized operations, and enhanced patient care, establishing a seamless, high-quality experience. Damo Case Study
Organizations that view AI as just another technology project will increasingly find themselves irrelevant. Success will go to those who adopt a balanced approach—being radically optimistic about AI’s potential while remaining cautious about its risks. HBR
For frequent gen AI users, the process of uploading the same background files and prompts over and over for similar or repeated tasks can become onerous. But many generative AI platforms allow for the creation of custom AI assistants which store those elements for repeated use. HBR
This role blends architectural expertise with hands-on coding, requiring you to define system architecture, enable seamless integrations, and develop software that connects hardware, machine learning, and user-facing applications.
We are looking for a Fractional CTO with deep expertise in Customer Success and Support to help strengthen our technical due diligence (TDD) process of SaaS companies in this area.
To advertise your job post here for free, please email it to us at info@bigr.io
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